I need to change or cancel an order.Updated 2 months ago
We’re happy to change or cancel your order as long as it hasn’t entered the processing stage of fulfillment.
Because we begin preparing orders right away to ensure fast delivery, please reach out to our Support team as quickly as possible if you’d like to make a change or request a cancellation.
Include your order number and let us know what adjustment you’d like to make, whether that’s updating an item, changing your shipping address, or cancelling altogether.
Once an order has entered the processing or shipping stage, we’re unable to make changes or stop the shipment. However, our team will be glad to review your options once your order arrives.
Contact our Support Team by email here, via live chat (click the bubble in the bottom right hand corner) or by phone at 844-787-4892.