Orders
My order arrived with an incorrect or missing item
We’re so sorry for any mix-up. Our fulfillment team takes great care to pack every order accurately, but mistakes can happen. Rest assured, we’ll make it right. If you ordered directly from our website. Please contact our Support team with your order
How can I check the status of my order?
Thank you for placing your order with Purity Coffee!. We begin processing orders right away and ship seven days a week, excluding major holidays. Because processing starts immediately, we’re often unable to make changes once an order is placed, but o
I need to change or cancel an order.
We’re happy to change or cancel your order as long as it hasn’t entered the processing stage of fulfillment. Because we begin preparing orders right away to ensure fast delivery, please reach out to our Support team as quickly as possible if you’d li